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      <image:title>About John Ford - John Ford, BA.LLB</image:title>
      <image:caption>I’m John Ford, owner of John Ford and Associates, the founder of the HR Mediation Academy and author of Peace at Work, the HR managers guide to workplace mediation. My passion is empowering HR professionals to mediate thereby bringing more peace into the world. I’m originally from South Africa. I studied law at the University of Cape Town before moving to Namibia where my law practice centered on human rights work, labor and employment law. It was through labor law that I started to mediate. When I moved to the United States in 1996 I trained formally and have been mediating ever since. In addition I provide soft skills training to organizations that are developing their overall conflict management competence. I am inspired to move upstream away from the court house to address conflict at the source. I want to nip conflict in the bud. I conduct a two day mediation training for members of the Northern California Human Resources Association and a longer 30 hour version for students at UC Berkeley Extension. That class is called Internal Workplace Mediation for the HR Professional.’ Beyond training, I teach organizational collaboration online to master’s students at Creighton University. I also teach mediation to graduate HR students at Golden Gate University in San Francisco. For two years I directed a certificate program in organizational conflict management through JFK University. Along the way I have been president of the Association for Dispute Resolution of Northern California and was the managing editor of the award winning Mediate.com website for 10 years. My ultimate vision is peace on earth. I have chosen to focus on peace at work. I want to make a difference and believe that empowering HR professionals to manage workplace conflict through tools like mediation will help.</image:caption>
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      <image:caption>Companion Set of Cards This handy set of 56 cards has been distilled from the book Peace at Work, and provide instant guidance on what to do. You don't want to mediate a workplace dispute without them! Available for $9.97 excluding shipping. Email john@johnford.com to order.</image:caption>
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      <image:caption>Companion Set of Cards This handy set of 56 cards has been distilled from the book Peace at Work, and provide instant guidance on what to do. You don't want to mediate a workplace dispute without them! Available for $9.97 excluding shipping. Email john@johnford.com to order.</image:caption>
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      <image:caption>We all want peace! Practical, visionary and strategic, Peace at Work should be on the desk of every HR professional. Discover why, how, when and what to do to help people get through conflicts so they can get back to work, and you can too! Available on Amazon for $19.97 On Kindle for $9.97</image:caption>
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      <image:caption>Practical, visionary and strategic, Peace at Work should be on the desk of every HR professional. Discover why, how, when and what to do to help people get through conflicts so they can get back to work, and you can too! Available on Amazon for $14.97</image:caption>
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      <image:caption>Mediation Fundamentals for the HR Professional ONLINE OPTION FOR INDIVIDUALS AT ANY TIME A fully online course is hosted on the learning management system Ruzuku. The materials include over 6 hours of instructional and 2 hours of demonstration video (which shows you how to mediate), and the text of the book Peace at Work: The HR Manager's Guide to Workplace Mediation (which tells you all about mediation). Participants are able to explore workplace mediation at their own pace in a user friendly online training environment with immediate access to all materials upon registration. To sign up for $47 click here.</image:caption>
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      <image:caption>Workplace Mediation - Why HR Managers Can Be Excellent Mediators (Without Requiring an External Mediator) John Ford is an experienced workplace mediator and soft-skills trainer. He is also author of “Peace at Work: The HR’s Manager Guide to Workplace Mediation”. In this 9-min interview with Giuseppe Leone, a retired mediator in Hawaii, John explains why he believes that there is no reason why HR Managers - as long as they are adequately trained in conflict resolution, and are perceived as neutral by all parties involved in a workplace conflict - shouldn’t be able to mediate a conflict between co-workers - without bringing in an external mediator. In this interview, John also answers a question raised by Matteo Bodei (an Italian workplace mediator). That is, since peer mediation works so well in schools, could the same approach work to resolve workplace disputes as well? To view the presentation, click here.</image:caption>
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